Guest Information

Hotel Policies

Please read our hotel policies carefully to ensure a comfortable and pleasant stay for all guests.

"We believe hospitality is about more than a stay — it's about making every guest feel welcome, valued, and cared for."

Welcome warmly. Serve sincerely. Create memorable stays.

Check-in & Check-out

  • Standard Check-in: 1:00 PM onwards.
  • Standard Check-out: Before 11:00 AM.
  • Early check-in / late check-out: Subject to room availability and prior hotel approval. Additional charges apply.

Guest Identification & Age Limits

  • Minimum age: Primary guests must be 18 years or older to check in independently.
  • Minors must be accompanied by a parent or legal guardian at all times.
  • A valid government-issued photo ID (Aadhaar, Passport, Driving License, or Voter ID) is mandatory for all guests at check-in.

Reservations & Payments

  • Accepted payment modes: UPI, Credit/Debit Cards, and Cash.
  • Advance payment may be required to confirm bookings.
  • Group bookings: Special terms apply for reservations of 5 or more rooms.
  • Confirmed bookings cannot be transferred to another individual without management approval.

Pet Policy

  • Pets are strictly not allowed on the property.

Smoking Policy

  • Smoking inside guest rooms and non-smoking common areas is strictly prohibited.
  • Cleaning fees will be assessed for violations of the smoking policy.

Visitors

  • External visitors are permitted only with prior management approval.
  • All visitors must present a valid government-issued photo ID.

Property Care & Conduct

  • Guests are held liable for any physical damage caused to hotel property.
  • Quiet hours and reasonable noise levels must be maintained out of respect for other guests.
  • Guests are requested to maintain cleanliness and discipline throughout their stay.

Prohibited Activities

  • Consumption or possession of illegal substances or weapons is strictly prohibited.
  • Harassment or illegal conduct of any kind will result in immediate reporting to authorities.
  • Violation of this policy will lead to immediate cancellation of stay without refund.

Hotel management reserves the right to take appropriate action in case of violation of any hotel rules. For queries, contact our front desk at +91 9762622335 or shubharambh.banquet2026@gmail.com.